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Guidelines

Provide a self-portrait photo ("selfie") while holding government-approved photo identification. Make sure your selfie is not blurry and text is legible.

To prevent fraudulent verification requests from people impersonating others, we need to verify the identity of the person on whose behalf the request is made (you or the relevant person, organization, or entity). Please obscure parts of the document (e.g. national ID number or other national identifier) as long as the remaining information identifies the relevant individual.

Examples of acceptable identification are:
  1. A valid government-issued photo ID, such as a driver’s license or national ID card
  2. In the event that you do not have a government-issued photo ID, please use your birth certificate and additionally, a form of identification that has your photo and your name. Please note that we may require additional information to complete the verification process, and this might delay the verification process.
Examples of acceptable identification are:
  • Photo must be high quality and clear
  • Name on the photo ID must match the legal name you provided above
  • Your entire face and the photo identification must be in focus and all text must be legible
  • Files should be submitted in one of the following supported formats: .jpg, .jpeg, .png, .pdf
  • Please black out any sensitive information, such as a national identification number, home address, and date of birth